
After two and half years, our CEO, Managing Director and Senior Business Analyst were reunited with our development team during a recent trip to Ho Chi Minh City, Vietnam.
The main purpose of the visit was to catch up with our offshore colleagues in person, reinforce the company’s strategic priorities, along with our core values. Key topics included:
- updating the Vietnamese development team on B13’s strategy and key objectives for the year, as well as outlining future growth plans
- provide context to existing client accounts and how we best meet their requirements
- discuss areas of continual improvement regarding communication, process and delivery
- meet with our key senior Vietnamese personnel, including our General Manager, Ha Ta; and forge new relationships with local business partners.


Scaling-up during the pandemic
Despite the pandemic our Vietnamese development team has grown to meet increased demand across our developing client base. Zoom has been a great tool for meeting our new team members but nothing beats face to face meetings to get to know individuals personally. The visit provided a fantastic opportunity to welcome new team members in critical leadership roles (our Chapter Leads) across business analysis; programme management and DevOps.
One to one meetings also enabled the management team to gain useful feedback about our offshore operations that can’t always be gleaned from discussions online.
Bonding with a sing along
As well as the day to day business meetings, the UK team wanted to foster a culture of enthusiasm and togetherness so in the evenings they arranged various social outings, including team dinners and a lot of karaoke. Everyone enjoyed themselves. The offshore team were even serenaded with some classic hits from Tom, Jon and Tara!

All round the trip was successful and enabled the senior management team to consolidate key relationships and partnerships for a successful working relationship between the two countries. Next time, we hope to have some of our existing UK clients join us!
